Terms of Service

1. Acceptance of these terms

Cribble is operated by Abbika LLC ("we", "us"), a Wyoming limited liability company with its registered address at 30 North Gould Street, Sheridan, WY 82801, United States. By creating an account or using Cribble you agree to these Terms of Service on behalf of yourself and, where you act for a company or firm, on behalf of that organization. If you do not agree, do not use the service.

Cribble is a business tool. You may only use it in the course of a trade, business, or profession, and you must be at least 18 years old.

2. The service

Cribble receives financial documents — by email forwarding or direct upload — classifies them, extracts their contents into structured data, links related documents, and hands the results to you or to your connected accounting software. The feature set is described on our website and may evolve over time.

3. Accounts and workspaces

Each workspace has its own isolated inbox, forwarding address, and members. You are responsible for the accuracy of your account information, for the actions of the members you invite, and for keeping access to your sign-in credentials secure. Workspace roles (Admin, Finance, Approver) control what each member can do; assigning a role is your decision and your responsibility.

4. Subscriptions and payment

Cribble is a paid subscription billed through Stripe, monthly or yearly, with pricing as published on our pricing page at the time you subscribe. Seat counts can be changed in your workspace settings: increases are invoiced immediately, decreases take effect at renewal. Downgrades and cancellations take effect at the end of the paid period; fees already paid are non-refundable except where the law requires otherwise.

We may change prices with at least 30 days' notice; changes apply from your next renewal.

5. Your content

The documents you send to Cribble, and the data extracted from them, are yours. You grant us the limited rights needed to operate the service: to store your documents, process them with our extraction pipeline (including AI model providers listed in our subprocessor list), and deliver the results to you and to the integrations you connect. We do not use your documents or extracted data to train AI models, and we do not sell them.

You are responsible for having the right to submit the documents you send to Cribble, including any personal data they contain about third parties.

6. AI-assisted extraction

Extraction and classification are performed by AI models and can be wrong. Cribble shows a confidence score for every extracted field precisely because the output requires human review. You must review extracted data before relying on it — whether before paying an invoice, posting to your accounting software, or making any other decision based on it. We are not responsible for losses caused by acting on unreviewed or incorrectly extracted data.

7. Acceptable use

• Do not use Cribble for anything unlawful, or submit documents you have no right to process.
• Do not probe, overload, or interfere with the service, or attempt to access other customers' data.
• Do not resell or provide the service to third parties except in the ordinary course of a bookkeeping or accounting practice serving its clients.

8. Third-party integrations

If you connect an accounting integration such as Xero, your use of that platform is governed by its own terms, and you authorize Cribble to exchange data with it on your instruction. We are not responsible for the conduct or availability of third-party platforms.

9. Intellectual property

We own the service, its software, and its branding. These terms give you a limited, non-exclusive, non-transferable right to use Cribble for your business while your subscription is active. No other rights are granted.

10. Data protection

Our Privacy Policy describes how we handle personal data, and our Data Processing Agreement ("DPA") applies where we process personal data contained in your documents on your behalf. Both are incorporated into these terms. Where the two conflict in respect of such processing, the DPA controls.

Cribble operates from the United States and uses subprocessors, including AI model providers, that may be located in the United States or elsewhere. Where you are located in the United Kingdom, the European Economic Area, or another jurisdiction that restricts international transfers of personal data, and personal data in your documents is transferred out of that jurisdiction, that transfer is carried out under an appropriate transfer mechanism, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or another lawful safeguard, as set out in the DPA and our subprocessor list.

11. Termination and data deletion

You can cancel your subscription at any time, effective at the end of the paid period. A workspace Admin can also delete the workspace and all of its data from workspace settings, subject to a short grace window described in our Data Retention Policy. If your subscription ends and is not renewed, the workspace and all of its data are permanently deleted 90 days later, as described in the Data Retention Policy.

We may suspend or terminate accounts that materially breach these terms. Where practical, we will notify you and give you a chance to remedy the breach first.

12. Disclaimer of warranties

Subject to Section 12.1 and to any warranties, guarantees, or terms that cannot be excluded under the law that applies to you, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR TERMS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND ACCURACY OF EXTRACTED DATA. We do not warrant that the service will be uninterrupted or error-free.

12.1 Mandatory rights. Some jurisdictions imply warranties, guarantees, conditions, or terms that cannot lawfully be excluded or limited. Nothing in these terms excludes, restricts, or modifies any such warranty, guarantee, condition, term, or other right where doing so would be unlawful. This Section 12, and Section 13, apply only to the extent permitted by the law that applies to you.

13. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, and our total liability arising out of the service will not exceed the amount you paid us in the twelve (12) months before the claim, or $100, whichever is greater.

13.1 Liabilities that cannot be excluded. Nothing in these terms excludes or limits either party's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law that applies to you. Where liability cannot lawfully be excluded but can be limited, our liability is limited to the greatest extent permitted by that law.

14. Australian Consumer Law

If you acquire the service as a consumer within the meaning of the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) (the "ACL"), our service comes with guarantees that cannot be excluded under the ACL. Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the ACL that cannot lawfully be excluded, restricted, or modified.

To the extent the ACL permits us to limit our liability for a failure to comply with a consumer guarantee, and the service is not of a kind ordinarily acquired for personal, domestic, or household use or consumption, our liability for that failure is limited, at our option, to supplying the service again or paying the cost of having the service supplied again.

15. International customers and data transfers

Cribble is offered to business customers in multiple countries. If data protection law in your jurisdiction, such as the EU General Data Protection Regulation, the UK GDPR, or comparable law, applies to personal data contained in your documents, that law applies to our processing of that personal data on your behalf, and the DPA governs that processing. If we are required to appoint a representative for the European Economic Area or the United Kingdom, we will publish their contact details in our Privacy Policy.

Section 17 (governing law and disputes) does not deprive you of the protection of any mandatory provisions of the law of your country of residence or establishment, including mandatory data protection and consumer protection law, that cannot be derogated from by agreement.

16. Indemnification

You will indemnify us against third-party claims arising from your content or your breach of these terms, including claims that documents you submitted were processed without a lawful basis. This Section does not apply to the extent the claim arises from our own breach of these terms or our negligence, or where such an indemnity is not permitted by the law that applies to you.

17. Governing law and disputes

These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules, subject to the mandatory local protections preserved in Section 15. Before starting formal proceedings, the parties will attempt to resolve any dispute informally for 60 days from written notice. Disputes that cannot be resolved informally will be brought exclusively in the state or federal courts located in Wyoming, and each party consents to the personal jurisdiction of those courts. This exclusive-venue provision does not override any right you may have under mandatory law to bring proceedings, or to require proceedings to be brought, in the courts of your country of residence or establishment.

18. Changes to these terms

We may update these terms from time to time. For material changes we will give at least 30 days' notice in the app or by email; continued use after the effective date constitutes acceptance. The date at the top of this page shows when the terms were last revised.

19. Contact

Questions about these terms: privacy@cribble.co, or by post to Abbika LLC, 30 North Gould Street, Sheridan, WY 82801, United States.